Why Integrating Microsoft Dynamics CRM with NAV and Other ERP Systems Is Becoming Ever-More Realistic, and Desirable

Implementing Microsoft Dynamics CRM so that it integrates functionally and technically with the rest of your operations is not as simple as putting the software CD in the tray and clicking "Next". The functional role of your CRM applications should support your organization's business processes (e.g. sales, marketing, service or administration) instead of taking them over or even changing them.

The technical focus is on integrating the implementation in the current infrastructure, so the front end and back end work smoothly together. The challenge lies in smoothly integrating Dynamics CRM with the heart of your organization--the money-making side and the back-office systems.

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About Sandor Schellenberg

Sandor Schellenberg is the owner and founder of friendlyITsolutions, which mainly focuses on Microsoft Dynamics CRM and related software in the Microsoft stack. He is a Senior Microsoft Dynamics CRM Consultant/Solution Architect and is specialized in data migration & integration. In autumn 2009 his work was recognised and rewarded with a invitation to Scribe Software MVP Program. 

His roots in Microsoft-based Internet technologies go back more than twelve years, and since 2005 he has specialized in Microsoft Dynamics CRM. Starting with his first guest post on the blog of Menno te Koppele, he decided to start his own blog, Friendly Microsoft CRM Monster, a blog with a wink. The blog is widely read in the Dynamics CRM community and focused mainly on Microsoft Dynamics CRM technical and integration/migration topics.

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