Why CRM Online May Be More an Entry Point Than a Final Destination for New Users

 

Microsoft Dynamics officials have spoken frequently about the newly launched CRM Online attracting users from Salesforce.com.

But the reality may contain a different twist, says Andy Hafer, head of Dynamic Communities Inc., and its CRM User Group. He sat down with MSDynamicsWorld.com in the second of a series of interviews; the first one, last month, was about trends affecting Dynamics AX.

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. Jason has also held consulting positions at CSC Consulting and Monitor Group.

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