The Value Propositions of Microsoft Dynamics CRM vs Salesforce.com
PUBLISHED: November 16, 2009
Microsoft has made much of its price advantage over Salesforce.com. But there are obviously other considerations besides price, and Robert Kuhlman of AdvancedSPS describes two of them in a recent article.
He recalls that as sales VP for a direct marketing firm, he had to compare Dynamics CRM with Salesforce.com.
The first advantage of Dynamics CRM was "flexibility." He notes that flexibility quickly turned out to be extremely important: "Microsoft's flexible solution allows you to easily move your entire installation from a hosted environment to your site, with all of your customizations and data intact. Thankfully, we made the right decision, because...
