Thoughts on the Dynamics CRM Partner-Customer Relationship At CRMUG Summit 2010

MSDynamicsWorld.com caught up with Scott Sewell, CRM Consultant and project manager for Dynamics partner Customer Effective at CRMUG Summit 2010.  In an interview, he shared his views on the significance of CRM, customization of Microsoft Dynamic CRM, and the relationship between customers and solution providers.

MSDynamicsWorld.com: What does CRM mean, simply put?

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