The Jetsons, Self-Driving Cars, and Customer Relationship Management (CRM) Success
When I was a kid, my dad would always try to get me to join my brother in learning what at the time was thought to be a life skill - repairing cars. My best "Elroy Jetson" influenced response was always, "Dad, I won't need that when I grow up, cars will fly by then."
A few decades later, well ... I was mostly wrong. Cars certainly don't fly and the vast majority use a technology-ensconced version of the same gas engine my Dad worked on. These days, however, given the technology wrapped around that engine, even my most mechanically savvy friends barely touch them.