Choosing a Hosted Dynamics CRM Solution: What Separates the Players in the Game?
Identifying a hosted Microsoft Dynamics CRM solution that encompasses all the needs and idiosyncrasies of a particular business can be a daunting endeavor.
Will that solution be able to keep stride with the business's growth and development? Is a hosted solution more appropriate than an on-premise one? Which hosted solution offers the most value? The questions are as diverse as the solutions themselves, which makes selecting the right partner a process of elimination.
A survey conducted by the Altimeter Group at Convergence 2010 Atlanta showed that 37 out of 47 native ERP customers would choose an on-premise CRM version, as opposed to a hosted one. The consulting firm's survey of their own client base revealed that 69 out of 73 clients with a hosted CRM solution had a preference for on-demand CRM.
"Whether it's a Microsoft or partner-hosted option, people who want on-demand, get that," said R "Ray" Wang, a partner with the Altimeter Group. "But ERP customers are the other way around and they want the on-premise version."
When considering a hosted solution, Wang says that keeping in mind the business's needs -- and market -- is paramount.
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The right partner for a hosted Microsoft Dynamics deployment...
Great article! GoIWx is a Microsoft Dynamics hoster who works through the channel for delivery of cloud delivery of ERP - mostly AX, GP, NAV and CRM with the other LOB applications businesses need to compete. With flexible SPLA licensing (rental), becoming more prevalent, this model becomes even more attractive.
Our partners find that by hosting with GoIWx, they can focus on implementing the CRM/ERP solution and roll out process. Their customer saves on CAPEX of new hardware, servers, SAN, and the like while internal IT staff augments the training and use of the new software and applications within their organization.
If you or your customers are exploring cloud delivery - do as Vladimir suggests, read up on us at our website: http://www.GoIWx.com. Hosting (Y)our strategy!
Michael Swan
GoIWx Hosting