CRM MVPs Speak: Looking Ahead to Microsoft Dynamics CRM 2016

A lucky few have seen Microsoft Dynamics CRM 2016, which is now in preview, hidden behind non-disclosure agreements. Customers are eager to know, what kind of training will it require? Can they leapfrog earlier versions and go right to CRM 2016? Are Dynamics consultants prepared to help them integrate Office productivity tools? What does Dynamics CRM Online do that CRM on-premise does not (and vice versa)?


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About Dann Anthony Maurno

Dann Anthony Maurno is a seasoned business journalist who began his career as International Marketing Manager with Lilly Software, then moved on as a freelancer to write for such prestigious clients as CFO Magazine; Compliance Week;Manufacturing Business Technology; Decision Resources, Inc.; The Economist Intelligence Unit; and corporate clients such as Iron Mountain, Microsoft and SAP. He is the co-author of Thin Air: How Wireless Technology Supports Lean Initiatives(CRC/Productivity Press, 2010).

Dann can be reached at

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