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Collaboration meets Microsoft Dynamics AX 2012: A knowledge management use case

by Murray Fife
Technology Sales Professional, Microsoft,

Editor's note: Murray Fife's new book, Extending Microsoft Dynamics AX 2012 Cookbook, is out now from Packt Publishing

Extending Microsoft Dynamics AX 2012 CookbookIf you have Microsoft Dynamics AX up and running, then chances are you already have SharePoint installed and configured since it is (hopefully) the foundation for all of the Role Centers and Enterprise Portals.  It would be a shame if that is all that you use SharePoint for.

SharePoint can add value to your Dynamics AX solution by providing collaboration areas through its Wiki feature, which allows everyone to update an organization's knowledge base.  As a web-based, structured set of information, wiki pages can then be attached to any form in Dynamics AX so that users are able to view information.

In this article we will walk through the steps to build such a repository of product descriptions and specification that can be viewed alongside the related items in Dynamics AX.  The example we walk through will require you to add to your existing SharePoint sites, so you will need to have administrator rights to SharePoint.  Also, there is some X++ coding required.  Each has only about 10 lines of simple code, so even the novices should be able to work through the examples.

Creating Knowledge Bases With SharePoint Wikis

There are some areas that you want to have tight controls around setup and configurations within the system, but there are ...

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About Murray Fife

Murray Fife is a Technical Solution Professional at Microsoft and Author of over 25 books on Microsoft Dynamics AX, and the curator of the Dynamics AX Companions (www.dynamicsaxcompanions.com) site which he built from the ground up as a resource for all of the Dynamics AX community where you can find walkthroughs and blueprints that he created since first being introduced to the Dynamics AX product.

Throughout his 25+ years of experience in the software industry he has worked in many different roles during his career, including as a developer, an implementation consultant, a trainer and a demo guy within the partner channel which gives him a great understanding of the requirements for both customers and partners perspective.

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