To build smarter sales processes in Microsoft Dynamics CRM 2015, use new tools together

Did you know that by combining the various tools available in Dynamics CRM 2015, you can build a whole new range of functions into the application - without having to write any custom code?

Jukka Niiranen, Dynamics CRM consultant at Digital Illustrated in Finland and Microsoft MVP, explained in a recent webcast and in a follow up blog post how the configuration and customization tools in Dynamics CRM can help administrators make a range of updates without writing any code.


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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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