What Is a Microsoft Dynamics GP Implementation Advocate…and When Do You Need One?

A couple months aback I was on the phone with a Microsoft Dynamics GP customer and the conversation went something like this:

Customer: "Hi, I would like to hire you to follow up on my currently ongoing GP implementation."

Me: "Sure! I will be glad to help. What's the situation?"

Customer: "I am currently in middle of an implementation, but not sure if things are going the way they are supposed to. My budget is limited and I cannot extend beyond the deadline we originally agreed upon with my Microsoft partner. Don't get me wrong, I believe everything is going well so far, but cannot afford to miss the go live date."

Me: "So you need me to take over from your PM then?"

...

Requires FREE Membership to View

Login
Become a Member Joining MSDynamicsWorld.com gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more, and it’s all FREE. You’ll also receive periodic email newsletters with the latest relevant articles and content updates.
About Mariano Gomez

Mariano Gomez is a Microsoft MVP, PMP and EVP for Midmarket Solutions at Intelligent Partnerships, LLC. He is the original developer of the Microsoft Dynamics GP Spanish release for Latin America and has been consulting and implementing technology solutions for organizations across the United States, the Caribbean, and Latin America for the last 20 years. Mariano holds an MIS degree from the University of Phoenix.

About Intelligent Partnerships, LLC

With over 150 years of combined management and technology consulting experience, Intelligent Partnerships skillfully partners with organizations to solve complex problems, boost operating performance and maximize value for stakeholders. 

Read full bio...

Mariano! Thanks for sharing

Mariano!

Thanks for sharing your experience with all of us. Hope this article reaches all customers and partners as well since it involves both of them.

Thanks
Janakiram M.P.
http://janakirammp.blogspot.com

An Advocate must...

...not be a direct competitor with the implementation partner by whom the advocate could be perceived as gathering intelligence on their implementation consulting competition with the possible intent to flip the business. If I was the implementation partner asked to cooperate with an advocate, I'd be reluctant to be transparent with a third party who competes in my space. Where does the customer find a qualified advocate that doesn't represent a potential threat to the implementation partner?