When I first started using Microsoft Dynamics GP almost twenty years ago (it was called Great Plains Software and was on DOS at the time) there were limited options for getting help.  I could call support (not free, but usually quick), call our GP Partner (not free and usually not very quick) or muddle through on my own (free, but usually nowhere near quick).  I managed, and certainly learned a lot in the process, but it was often very frustrating and time consuming.  Not to mention costly if I was not able to find the answer on my own.

Today, we have many options for getting free help for Dynamics GP.  There are various online forums, newsgroups, user groups and blogs, all with knowledgeable people posting all sorts of information, relating their experiences and answering questions posted by users. 

If I were starting to use Dynamics GP today, it would make for a very different user experience.  Certainly some of this is simply a by-product of the proliferation of the Internet and the fact that just about any information is so much more accessible today than it was twenty, ten, or even five years ago.  Much of the easy accessibility can be directly attributed to people volunteering their time to share their knowledge with others. 

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