PUBLISHED: February 2, 2010
When I first
started using Microsoft Dynamics GP almost twenty years ago (it was called Great Plains
Software and was on DOS at the time) there were limited options for getting
help. I could call support (not free,
but usually quick), call our GP Partner (not free and usually not very quick) or
muddle through on my own (free, but usually nowhere near quick). I managed, and certainly learned a lot in the
process, but it was often very frustrating and time consuming. Not to mention costly if I was not able to
find the answer on my own.
Today, we
have many options for getting free help for Dynamics GP. There are various online forums, newsgroups,
user groups and blogs, all with knowledgeable people posting all sorts of
information, relating their experiences and answering questions posted by
users.
If I were
starting to use Dynamics GP today, it would make for a very different user
experience. Certainly some of this is simply
a by-product of the proliferation of the Internet and the fact that just about
any information is so much more accessible today than it was twenty, ten, or
even five years ago. Much of the easy accessibility can be directly...