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FocusLive Service Desk Solution is your single solution for uncomplicated, cost-effective IT service management web-based service desk solution for internal and external support automation. It gives you extensive flexibility without extensive (and expensive) configuration requirements, operational...[READ MORE]

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FocusLive is a Dynamics CRM ISV focusing on building vertical solutions and add-ons for Dynamics CRM...[READ MORE]
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Analyze This: Dashboard Analytics Empower C-Suite Decision-Making

Three examples of business processes that can be informed by dashboard analytics

8 Things Dynamics CRM Users Should Automate to Drive More Leads and Revenue

Use automation to acquire, convert, grow, retain or reactivate your leads

AIIM Research Report: How End-User Organizations are Maximizing the Availability of Content Across the Enterprise

The drivers and benefits of providing wider access to content from the inside ERP

Securing Critical Corporate Data in a Mobile World

Recommended tactics for deploying your mobile CRM solution with confidence

SaaS CRM vs. On-Premise CRM: Which is the Right Choice for Your Business?

Questions to ask before making your final decision

Six Simple Steps to Improve Service Quality and Reduce Costs

Benefits of implementing Service Management solutions

The Benefits of CRM and Knowledge Management (KM) Integration in the Age of Social Media

How to best approach integration while leveraging your existing investments

10 Key Traits for SMBs to Look for When Selecting a CRM Implementation Partner

Take the time to develop a clear vision and direction for your CRM activities
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