synalis specializes in the creation and extension of IT based information systems. The company's core business areas are "business information systems", "information and knowledge management" and "IT infrastructures and network systems ". Its 25 employees mainly serve medium-sized companies of the region. The implementation of specific vertical solutions and CRM projects is done nationwide.

For IT service providers like synalis it is of particular importance to perform projects which meet the individual needs of each customer, including the requirement to be continuously informed on the current status of the projects with a transparent view on the costs and budget. In this context, the required project accounting tasks to be performed by the employees should be kept at a minimum. The company's former project management system, however, no longer met the business needs. It particularly did not offer the required integration to the ERP and CRM system.