Global Company Reaps Benefits from Connecting Documents to CRM

Husky Injection Molding Systems is a multi-national maker of equipment for injection plastic manufacturing. Their equipment is used to manufacture food and beverage containers, automobile parts, medical supplies, consumer electronics, and more.

Each of Husky's deals requires quotes and proposals to be delivered in any of ten different languages. Local laws and customs determine the terms and conditions, product warranties and technical specifications attached to these quotes. The documents are frequently 70 pages in length. Husky has customers in over 100 countries. The complexity of Husky’s quote documents, the volume produced, and the number of variables that must be resolved was staggering. They needed a new approach.

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