Luxury Apparel Leader Empowers Sales Agents to Thrive, Gets Ready for Growth

The Worth Collection makes and markets high-end clothing and accessories for women, selling through a network of independent agents all across North America.

A large network of independent sales agents across North America supports the company’s customers. Sales agents are highly skilled specialists who consult individually with customers at the agent’s home or studio. During their appointments, customers preview and try on clothing from the new apparel collections, and then place orders with the agent. The agents interact with The Worth Collection to manage the financial transactions and ensure the fulfillment of customer orders. The company wanted to make the agents’ business easier and more profitable, improve agent retention and customer satisfaction, and prepare the company for growth.