Arnold Laver Builds Efficiency and Opens Doors for Increased Profitability with Document Management and Workflow Solution

Arnold Laver Timber World is an independent timber merchant headquartered in Sheffield, UK. The company has nine facilities that deal not only in timber, but floorboards, laminates and other building materials. Arnold Laver ships and delivers all merchandise to its customers, and as a result, captures proof of delivery (POD) remotely from all facilities.

For years, Arnold Laver used a manual process to handle its supply and payment cycle. The process would take up to three days just to deliver the purchase invoice to the selected branch for approval. Provided the invoice was sent to the correct branch, it would be approved and returned within another three days. But if the invoice was originally sent to the wrong branch, righting the situation could take as long as 12 days. With such a lengthy turnaround time, the company often missed profitable windows for supplier discounts. The company needed to prevent the drain of paper on productivity and revenue, and create a more streamlined process for invoices and proof of delivery documents (PODs).