Field Service news & resources

MSDW Podcast: Advanced Mobile Experiences for Field Workers in 2023

by MSDW Reporter
Business Central Customer Engagement Dynamics 365 Dynamics NAV Field Service Field Service MSDW Podcast Mobile Applications Power Apps Power Platform

Microsoft Dynamics Partner Roundup: Form automation; Payments platform; Retail tech; MRO software

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Process Mgmt Customer Engagement Dynamics 365 E-Commerce Field Service Finance and Operations Retail Service Management Workflow Management
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Microsoft prolongs mainstream support for Dynamics SL, but end of extended support won't change

by Jason Gumpert

Microsoft has extended its end date for Dynamics SL mainstream support by six months, from July 2023 to January 2024

Accounting Data Integration Dynamics SL Field Service Project Management

MSDW Podcast: Field Service Technology Trends in the Microsoft Cloud

by MSDW Reporter
AI AI and Machine Learning Azure Customer Engagement Dynamics 365 Field Service Field Service Internet of Things (IoT) MSDW Podcast Mixed Reality Mixed Reality Power BI
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CBRE building its next gen retail facilities management solution with Microsoft Dynamics 365 Field Service

by MSDW Reporter

CBRE’s fmPilot solution for large retail and multi-site sector will add a range of Field Service capabilities

Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Field Service Field Service Real Estate Retail Service Management

MSDW Podcast: Mobility strategy and planning with Ivan Stano of Resco

by MSDW Reporter
Business Central Customer Engagement Dynamics 365 Field Service Field Service MSDW Podcast Mobile Applications
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Microsoft's FY22 Business Applications Market Strategy: More support, higher expectations

by Tony Castellano

Perspective on Microsoft's current approach, from enterprise acceleration to industry segmentation to SMB strategy

Azure Consumer Goods Customer Relationship Mgmt Dynamics 365 Field Service Financial Services Healthcare Manufacturing Power Platform Retail
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Location Intelligence: Know the 'where' of your Dynamics 365 data

by Sam Kumar

Examining common use cases for location data in the context of marketing, sales, and service scenarios

Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Field Service Marketing Power Platform Sales Sales & Marketing

MSDW Podcast: News Roundup - Industry clouds, Field Service revenue, ISV acquisition, & more

by MSDW Reporter
Business Central Customer Engagement Dynamics 365 Dynamics AX Field Service Field Service Finance and Operations Financial Services Health & Wellness Healthcare MSDW Podcast Pharmaceuticals
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Microsoft Dynamics 365 Field Service closing in on $200 million in annual revenue: Analyst report

by Jason Gumpert

Microsoft notes the positive results as 2021 release wave 2 is set to begin

Customer Engagement Dynamics 365 Field Service Field Service Mobile Applications Power Apps Power Platform

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The Powercast: Expert Field Strategies for Power Platform

Resco

What You Need to Know About the Perils of Overly Customizing Microsoft Dynamics CRM

Aha Apps

Syncing Field Service Technician Bookings To Outlook Calendar

Aha Apps

Dynamics 365: F&O or BC? A Customer Journey and Things to Consider

enVista

PartnerTalks: Andrew Lorraine of Resco.net

Resco
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6 Reasons Why You Should Invest in Field Service Automation

Aha Apps
The ultimate resource for implementing automation solutions that streamline your field operations, elevate customer experience, and drive revenue growth
Customer Engagement Customer Experience (CX) Dynamics 365 Dynamics CRM Field Service

The Right Questions To Seal The Deal

Aha Apps

Mastering the art of asking the right questions is vital to qualifying prospects and closing the sale

Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Field Service Finance and Operations Manufacturing Sales & Ops Planning

6 Reasons Why You Should Invest in Field Service Automation

Aha Apps

A field service automation guide

Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service

Next Technology Investment for Your Business: HoloLens 2

Mazars

Learn how to pitch HoloLens 2 technology to your executives with a solid value proposition

AI Budgeting Business Central Collaborative Workspaces Customer Engagement Customer Service Insights Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics RMS Engineering Enterprise Asset Mgmt

Resco Field Service 2.0 Transition Guide for Dynamics 365

Resco

Making the switch from MSD365 Field Service or Xamarin app? Check out this transition guide from Resco... 

Business Central Customer Engagement Data Integration Data Management Data Migration Dynamics 365 Dynamics GP Energy Field Service Healthcare Manufacturing Mobile Applications
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Better Management and Reporting for Seattle Public Utilities Watershed Protection

Arctic IT
Learn how SPU moved to a modern, mobile-enabled, integrated solution on Dynamics 365 and the Power Platform for monitoring and reporting on the watersheds.
Customer Engagement Dynamics 365 Field Service Field Service Mobile Applications Power Automate Power Platform Utilities

NAI Significa saves 10 minutes on every inspection after deploying Resco Inspections

Resco

 A leading global commercial real estate brokerage firm wanted to digitalize inspection process

Architecture Automated Data Collection Construction Data Integration Data Management Dynamics 365 Dynamics CRM Enterprise Asset Mgmt Field Service Financial Services Mobile Applications Planning & Scheduling

Speeding up estate inspections from 1 day to 3 hours with scalable mobile solution with Resco for Dynamics 365

Resco

Discover how one of the largest housing associations in the UK transformed inspections with mobile forms, data automation, and offline capabilities from Resco

Architecture Automated Data Collection Business Process Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM Field Service Mobile Applications Power Platform Property Management Real Estate

Enterprise Inns Achieves 25% Increase of Completed Property Inspections with Resco

Resco

Learn how Britain's largest pub company transformed the way their field agents do business

Architecture Business Central Configuration & Development Construction Customer Engagement Customer Relationship Mgmt Data Integration Data Management Dynamics 365 Field Service Field Service Food & Beverage

Nurse Maude: Completing 5,000 patient visits a day with Resco Field Service 2.0

Resco

Learn how home healthcare organization Nurse Maude transformed their productivity and went fully paperless with Resco

Automated Data Collection Data Integration Data Management Dynamics CRM Field Service Healthcare Logistics Planning and Scheduling Scheduling
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Dynamics Advanced Field Service - HSO Innovation

HSO Innovation offers new ways, using new technology, new applications, new processes, and new approaches to assist our...
Customer Engagement Dynamics 365 Field Service Field Service Invoice Processing Professional Services Service Management
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