To-Increase Microsoft CRM Integration

The To-Increase Microsoft CRM integration is based on the Connectivity Studio integrated in Microsoft Dynamics NAV on the one end and the File Connector component in CRM at the other. The Microsoft CRM integration creates the basis for an integration that goes beyond call center or sales automation and addresses the processes and integration between sales, marketing, service organizations, and the rest of the enterprise, including product development, supply chain, and accounting.